My order has been delivered, but I haven't received it?Updated 7 months ago
If you haven't received your order when marked as delivered, please check with your direct neighbours and in all Safeplaces, as Royal Mail will deliver there if they don't think anybody is at home.
Please also wait up to 24 hours, as sometimes Royal Mail can incorrectly mark an order as delivered.
If you haven't received your order after the 24 hours, and the tracking still shows the same, please contact us at 0161 537 4780 so we can investigate accordingly.
Please note our opening hours are Monday - Friday 9am-5pm. We are not open during weekends or bank holidays.