onepoundeliquid

<p id="isPasted">Refunds take 3-5 working days to be returned to your original payment method, but this can be sooner depending on your bank.</p><div><p>Please note our opening hours are Monday - Friday 9am-5pm. &#xA0;We are not open during weekends or bank holidays.</p></div>

Refunds take 3-5 working days to be returned to your original payment method, but this can be sooner depending on your bank. Please note our opening hours are Monday - Friday 9am-5pm.  We are not open during weekends or bank holidays.

When will I receive my refund?

Order

How do I redeem my loyalty points?

Why have my loyalty points disappeared?

Why are my Loyalty Points pending?

Loyalty Points

What is the date on the bottom of my bottles?

How do I open my E-Liquid bottle?

Why does my E-Liquid taste different?

My bottles have been opened

My E-Liquid has expired

Where is Cappuccino?

When will the EDGE Liquids be restocked?

The item I'm looking to order is showing out of stock

Do our E-Liquids contain Diacetyl?

Can I use my E-Liquid after the PoD?

Why is my E-Liquid a different colour?

Why have we changed our flavour supplier?

E-Liquids Information

When will my order be dispatched?

When will I receive my order?

Where do you deliver?

My order has been delivered, but I haven't received it?

My parcel has arrived damaged

How much does shipping cost?

My order hasn't arrived

My parcel has been returned to sender

Shipping

I've received the incorrect item

How do I return my order?

I'm missing an item from my order

I want to change my order

I want to change the address on my order

I want to cancel my order

My discount code isn't working

How do I use my discount code?

My device isn't working

How do I change my email address?

Why can't I complete payment?

How do I refer somebody?

Why can't I log in?

How do I clear the items in my basket?

Why have I been sent an email asking to confirm delivery?

Account

How do I create a subscription?

How do I cancel my subscription?

How do I change my subscription?

Subscriptions

When will I receive my refund?Updated 7 months ago