We print a 'Produced on Date' (PoD) on all of our bottles of E-Liquid.  Whilst technically E-Liquids don't expire, we recommend the use of E-Liquids within five years of the date printed. E-Liquids are not harmful to use after five years, but there m

<p>We print a &apos;Produced on Date&apos; (PoD) on all of our bottles of E-Liquid. &#xA0;Whilst technically E-Liquids don&apos;t expire, we recommend the use of E-Liquids within five years of the date printed.</p><p>E-Liquids are not harmful to use after five years, but there might be slight changes in flavour and appearance the longer it is stored.&#xA0;</p><div id="isPasted"><p>Please note our opening hours are Monday - Friday 9am-5pm. &#xA0;We are not open during weekends or bank holidays.</p></div>

What is the date on the bottom of my bottles?

Our bottles are slightly different to anything we have seen on the market. Our caps are both tamper-evident and child-proof so when opening - please push down firmly and twist anti-clockwise to break the seal. We find that the best way to open the bo

<p id="isPasted">Our bottles are slightly different to anything we have seen on the market. Our caps are both tamper-evident and child-proof so when opening - please push down firmly and twist anti-clockwise to break the seal.&#xA0;</p><p>We find that the best way to open the bottle is to push and twist the bottle while holding the cap and not the other way around.</p><div id="isPasted"><p>Please note our opening hours are Monday - Friday 9am-5pm. &#xA0;We are not open during weekends or bank holidays.</p></div>

How do I open my E-Liquid bottle?

Please note our opening hours are Monday - Friday 9am-5pm.  We are not open during weekends or bank holidays.

<div data-block="true" data-editor="5ktee" data-offset-key="al20-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="al20-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="al20-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Due to a change in our flavour supplier, some of our E-Liquids have been subject to minor adjustments. &#xA0;Whilst our production and quality control team have worked hard to flavour match almost all our liquids, some will have a different flavour profile compared to previous batches you have received.&#xA0;</span></span></div></div><div data-block="true" data-editor="5ktee" data-offset-key="62tu2-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="62tu2-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="62tu2-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="5ktee" data-offset-key="d6slr-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="d6slr-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="d6slr-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 16px; font-family: Arial, Helvetica, sans-serif;">We can only apologise for any inconvenience this may have caused. We are actively working with our marketing team to ensure that any changes are highlighted to customers on the website, to ensure all customers are notified of any potential changes.</span></span></div></div><div data-block="true" data-editor="5ktee" data-offset-key="auosu-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="auosu-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="auosu-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="5ktee" data-offset-key="3b220-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="3b220-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="3b220-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 16px; font-family: Arial, Helvetica, sans-serif;">In the meantime, we would be more than happy to dispatch some bottles free of charge, whether this is the same liquid or a different flavour of your choice. Alternatively, we would be happy to provide our free returns address, if you would prefer a refund.&#xA0;</span></span></div></div><div data-block="true" data-editor="5ktee" data-offset-key="eataa-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="eataa-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="eataa-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="5ktee" data-offset-key="779u3-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="779u3-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="779u3-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Once again we apologise for any inconvenience, and thank you for your valued custom. If you have any questions, we would be more than happy to help.</span></span></div><div id="isPasted"><p><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Please note our opening hours are Monday - Friday 9am-5pm. &#xA0;We are not open during weekends or bank holidays.</span></p></div></div>

Why does my E-Liquid taste different?

<div data-block="true" data-editor="3ovt" data-offset-key="7m1vq-0-0" id="isPasted"><div data-offset-key="7m1vq-0-0"><span data-offset-key="7m1vq-0-0"><span data-text="true" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">We are sorry to hear you believe your bottles have arrived unsealed. &#xA0;We would ask that you please check that the teeth of the tamper-proof mechanism around the cap are in fact broken, as the design of the cap means that even whilst fully sealed the upper section of the cap can move freely. &#xA0;In the past this has given customers the impression that their bottles are unsealed, but upon checking the teeth were actually intact and the bottles were sealed.&#xA0;</span></span></div></div><div data-block="true" data-editor="3ovt" data-offset-key="2geen-0-0"><div data-offset-key="2geen-0-0"><span data-offset-key="2geen-0-0" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><br data-text="true"></span></div></div><div data-block="true" data-editor="3ovt" data-offset-key="989qk-0-0"><div data-offset-key="989qk-0-0"><span data-offset-key="989qk-0-0"><span data-text="true" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">There is an almost 0% chance of unsealed bottles making it through to you, due to our multiple-stage QC checks and dispatch processes; meaning all of your bottles have been handled by at least 6 QC operatives prior to arriving with you, and our bottling machines are specially designed to detect when a cap is not sealed properly and reject the bottle.</span></span></div></div><div data-block="true" data-editor="3ovt" data-offset-key="30ndr-0-0"><div data-offset-key="30ndr-0-0"><span data-offset-key="30ndr-0-0" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><br data-text="true"></span></div></div><div data-block="true" data-editor="3ovt" data-offset-key="easl8-0-0"><div data-offset-key="easl8-0-0"><span data-offset-key="easl8-0-0"><span data-text="true" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">If you are confident that your bottles are all unsealed however, then we will need to request images and a return of the defective goods so we can carry out a formal investigation.</span></span><br><br></div><div id="isPasted"><p><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Please note our opening hours are Monday - Friday 9am-5pm. &#xA0;We are not open during weekends or bank holidays.</span></p></div></div>

My bottles have been opened

<p id="isPasted">We print a &apos;Produced on Date&apos; (PoD) on all of our bottles of E-Liquid. &#xA0;Whilst technically E-Liquids don&apos;t expire, we recommend the use of E-Liquids within five years of the date printed.</p><p>E-Liquids are not harmful to use after five years, but there might be slight changes in flavour and appearance the longer it is stored.&#xA0;</p><div><p>Please note our opening hours are Monday - Friday 9am-5pm. &#xA0;We are not open during weekends or bank holidays.</p></div>

My E-Liquid is expired

Unfortunately this item is not currently available and has been discontinued. The decision to discontinue a flavour, range or strength is never an easy one- we look at vaping trends, popularity and availability of flavours. If we are unable to go for

<p>Unfortunately this item is not currently available and has been discontinued.</p><p>The decision to discontinue a flavour, range or strength is never an easy one- we look at vaping trends, popularity and availability of flavours. If we are unable to go forward manufacturing a range, or if the demand does not warrant it, then we take the decision to discontinue and I can only apologise for any disappointment this may cause.</p><p>We currently have a Caffe Latte flavour in stock to supersede this, but if you&apos;d like some assistance in finding a new favourite, we&apos;d be more than happy to help via live chat, email or phone.</p><p><br></p>

Where is Cappuccino?

If the item you're looking to purchase is showing out of stock/has been out of stock for a while, please contact us at 0161 537 4780, as our customer service team would be happy to confirm if/when this will be restocked. Please note our opening hours

<p id="isPasted">If the item you&apos;re looking to purchase is showing out of stock/has been out of stock for a while, please contact us at 0161 537 4780, as our customer service team would be happy to confirm if/when this will be restocked.</p><div><p>Please note our opening hours are Monday - Friday 9am-5pm. &#xA0;We are not open during weekends or bank holidays.</p></div>

E-Liquids Information